Difference between revisions of "Forefront Identity Manager"

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(My account is "locked" what do I do?)
 
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The self service password reset is done using your current password to register and fill out security questions and from  that point forward you can go to another website and as long as you know your username and the answers to at least two for your security questions you can reset or unlock either account.
 
The self service password reset is done using your current password to register and fill out security questions and from  that point forward you can go to another website and as long as you know your username and the answers to at least two for your security questions you can reset or unlock either account.
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<font size=12em color=red>You must register your password before accessing any Butler resources.</font>
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__TOC__
 
__TOC__
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If your account is locked you can perform the below password reset and it will unlock your account.
 
If your account is locked you can perform the below password reset and it will unlock your account.
  
 +
'''Note:''' Before changing your password, please ensure that all mobile devices using your Butler account login and password to connect to email, etc., are placed into "airplane" mode. After changing your password, update your password on your mobile device, too. Once that is done you can safely take your mobile device out of "airplane" mode. This will prevent your old password from being sent and potentially causing your Butler account to become temporarily locked.
  
 
===Password expiration email===
 
===Password expiration email===
Line 38: Line 45:
 
#Navigate to http://www.butlercc.edu
 
#Navigate to http://www.butlercc.edu
 
#Hover over "Login" and select "Password Assistance"
 
#Hover over "Login" and select "Password Assistance"
#:[[File:Chrome_Homepage.png | 700px]]
+
#:[[File:Chrome_Homepage.png | 1400px]]
 
#:<BR><BR>
 
#:<BR><BR>
#:[[File:Chrome_PasswordAssist.png | 700px]]
+
#:[[File:Chrome_PasswordAssist.png | 1400px]]
 
#Select "Password Registration"
 
#Select "Password Registration"
 
#The link should ask you for your Username and Password
 
#The link should ask you for your Username and Password
#:[[File:Chrome_pwdRegAuthReq.png| 700px]]
+
#:[[File:Chrome_pwdRegAuthReq.png| 1400px]]
 
#Enter your Username and Password in the fields and select Log In.
 
#Enter your Username and Password in the fields and select Log In.
#:[[File:Chrome_pwdRegStep1.png| 700px]]
+
#:[[File:Chrome_pwdRegStep1.png| 1400px]]
 
#Select Next.
 
#Select Next.
#:[[File:Chrome_pwdRegStep2.png| 700px]]
+
#:[[File:Chrome_pwdRegStep2.png| 1400px]]
 
#Re-enter your password
 
#Re-enter your password
#:[[File:Chrome_pwdRegStep3.png| 700px]]
+
#:[[File:Chrome_pwdRegStep3.png| 1400px]]
 
#Answer a minimum of 3 security with answers that you will remember.
 
#Answer a minimum of 3 security with answers that you will remember.
 
#*Answers must be more than 4 characters long and are case sensitive.
 
#*Answers must be more than 4 characters long and are case sensitive.
 
#After answering 3 of the questions select next
 
#After answering 3 of the questions select next
#:[[File:Chrome_pwdRegStep4.png| 700px]]
+
#:[[File:Chrome_pwdRegStep4.png| 1400px]]
  
 
Once you get to the above screen with a green check mark you have successfully registered for password reset.
 
Once you get to the above screen with a green check mark you have successfully registered for password reset.
Line 63: Line 70:
 
#Navigate to http://www.butlercc.edu
 
#Navigate to http://www.butlercc.edu
 
#Hover over "Login" and select "Password Assistance"
 
#Hover over "Login" and select "Password Assistance"
#:[[File:Firefox_HomePage.png|700px]]
+
#:[[File:Firefox_HomePage.png|1400px]]
 
#:<BR><BR>
 
#:<BR><BR>
#:[[File:Firefox_PasswordAssist.png|700px]]
+
#:[[File:Firefox_PasswordAssist.png|1400px]]
 
#Select "Password Registration"
 
#Select "Password Registration"
 
#The link should ask you for your Username and Password
 
#The link should ask you for your Username and Password
#:[[File:Firefox_PWDRegAuthReq.png|700px]]
+
#:[[File:Firefox_PWDRegAuthReq.png|1400px]]
 
#Enter your Username and Password in the fields and select Log In.
 
#Enter your Username and Password in the fields and select Log In.
#:[[File:Firefox_pwdregStep1.png|700px]]
+
#:[[File:Firefox_pwdregStep1.png|1400px]]
 
#Select Next.
 
#Select Next.
#:[[File:Firefox_pwdregStep2.png|700px]]
+
#:[[File:Firefox_pwdregStep2.png|1400px]]
 
#Re-enter your password
 
#Re-enter your password
#:[[File:Firefox_pwdRegStep3.png|700px]]
+
#:[[File:Firefox_pwdRegStep3.png|1400px]]
 
#Answer a minimum of 3 security with answers that you will remember.
 
#Answer a minimum of 3 security with answers that you will remember.
 
#*Answers must be more than 4 characters long and are case sensitive.
 
#*Answers must be more than 4 characters long and are case sensitive.
 
#After answering 3 of the questions select next
 
#After answering 3 of the questions select next
#:[[File:Firefox_pwdRegStep4.png|700px]]
+
#:[[File:PwdRegStep4.png|1400px]]
  
 
Once you get to the above screen with a green check mark you have successfully registered for password reset.
 
Once you get to the above screen with a green check mark you have successfully registered for password reset.
Line 88: Line 95:
 
#Navigate to http://www.butlercc.edu
 
#Navigate to http://www.butlercc.edu
 
#Hover over "Login" and select "Password Assistance"
 
#Hover over "Login" and select "Password Assistance"
#:[[File:IE_Homepage.png|700px]]
+
#:[[File:IE_Homepage.png|1400px]]
 
#:<BR><BR>
 
#:<BR><BR>
#:[[File:IE_PasswordAsssist.png | 700px]]
+
#:[[File:IE_PasswordAsssist.png | 1400px]]
 
#Select "Password Registration"
 
#Select "Password Registration"
#:[[File:IE_pwdRegAuth.png | 700px]]
+
#:[[File:IE_pwdRegAuth.png | 1400px]]
 
#A box will appear asking for your Username and password.
 
#A box will appear asking for your Username and password.
 
#*The username in this case is your email address (username@butlercc.edu).
 
#*The username in this case is your email address (username@butlercc.edu).
#:[[File:IE_pwdRegStep1.png|700px]]
+
#:[[File:IE_pwdRegStep1.png|1400px]]
 
#Select Next.
 
#Select Next.
#:[[File:IE_pwdRegStep2.png|700px]]
+
#:[[File:IE_pwdRegStep2.png|1400px]]
 
#Re-enter your password
 
#Re-enter your password
#:[[File:IE_pwdRegStep3.png|700px]]
+
#:[[File:IE_pwdRegStep3.png|1400px]]
 
#Answer a minimum of 3 security with answers that you will remember.
 
#Answer a minimum of 3 security with answers that you will remember.
 
#*Answers must be more than 4 characters long and are case sensitive.
 
#*Answers must be more than 4 characters long and are case sensitive.
 
#After answering 3 of the questions select next
 
#After answering 3 of the questions select next
#:[[File:IE_pwdRegStep1.png|700px]]
+
#:[[File:IE_pwdRegStep1.png|1400px]]
  
 
Once you get to the above screen with a green check mark you have successfully registered for password reset
 
Once you get to the above screen with a green check mark you have successfully registered for password reset
Line 117: Line 124:
 
#Navigate to http://www.butlercc.edu
 
#Navigate to http://www.butlercc.edu
 
#Hover over "Login" and select "Password Assistance".
 
#Hover over "Login" and select "Password Assistance".
#:[[File:Chrome_Homepage.png | 700px]]
+
#:[[File:Chrome_Homepage.png | 1400px]]
 
#:<BR><BR>
 
#:<BR><BR>
#:[[File:Chrome_PasswordAssist.png | 700px]]
+
#:[[File:Chrome_PasswordAssist.png | 1400px]]
 
#Select "Password Reset".
 
#Select "Password Reset".
#:[[File:Chrome_pwdStep1.png | 700px]]
+
#:[[File:Chrome_pwdStep1.png | 1400px]]
 
#Enter your Username and select next.
 
#Enter your Username and select next.
#:[[File:Chrome_pwdStep2.png | 700px]]
+
#:[[File:Chrome_pwdStep2.png | 1400px]]
 
#Answer two of the three security questions with the same answers used during registration.
 
#Answer two of the three security questions with the same answers used during registration.
 
#Select Next.
 
#Select Next.
#:[[File:Chrome_pwdStep3.png | 700px]]
+
#:[[File:Chrome_pwdStep3.png | 1400px]]
 
#Enter a new password of your choice in both boxes and select Next.
 
#Enter a new password of your choice in both boxes and select Next.
#*Passwords must contain three of the following: a capital letter, a lowercase letter, a number, and a special character (!,@,$,#,-,+, etc).
+
#*Passwords must contain three of the following: a capital letter, a lowercase letter, a number, and a special character (!,@,$,#,-,+, etc). New passwords cannot contain your first name, last name, or username and must be at least six characters long.
#:[[File:Chrome_pwdStep4.png | 700px]]
+
#:[[File:Chrome_pwdStep4.png | 1400px]]
  
 
Once you get to the above screen with a green check mark you have successfully reset your password.
 
Once you get to the above screen with a green check mark you have successfully reset your password.
Line 140: Line 147:
 
#Navigate to http://www.butlercc.edu
 
#Navigate to http://www.butlercc.edu
 
#Hover over "Login" and select "Password Assistance".
 
#Hover over "Login" and select "Password Assistance".
#:[[File:Firefox_HomePage.png|700px]]
+
#:[[File:Firefox_HomePage.png|1400px]]
 
#:<BR><BR>
 
#:<BR><BR>
#:[[File:Firefox_PasswordAssist.png | 700px]]
+
#:[[File:Firefox_PasswordAssist.png | 1400px]]
 
#Select "Password Reset".
 
#Select "Password Reset".
#:[[File:Firefox_pwdStep1.png | 700px]]
+
#:[[File:Firefox_pwdStep1.png | 1400px]]
 
#Enter your Username and select next.
 
#Enter your Username and select next.
#:[[File:Firefox_pwdStep2.png | 700px]]
+
#:[[File:Firefox_pwdStep2.png | 1400px]]
 
#Answer two of the three security questions with the same answers used during registration.
 
#Answer two of the three security questions with the same answers used during registration.
 
#Select Next.
 
#Select Next.
#:[[File:Firefox_pwdStep3.png | 700px]]
+
#:[[File:Firefox_pwdStep3.png | 1400px]]
 
#Enter a new password of your choice in both boxes and select Next.
 
#Enter a new password of your choice in both boxes and select Next.
#*Passwords must contain three of the following: a capital letter, a lowercase letter, a number, and a special character (!,@,$,#,-,+, etc).
+
#*Passwords must contain three of the following: a capital letter, a lowercase letter, a number, and a special character (!,@,$,#,-,+, etc).New passwords cannot contain your first name, last name, or username and must be at least six characters long.  
#:[[File:Firefox_pwdStep4.png | 700px]]
+
#:[[File:Firefox_pwdStep4.png | 1400px]]
  
 
Once you get to the above screen with a green check mark you have successfully reset your password.
 
Once you get to the above screen with a green check mark you have successfully reset your password.
Line 162: Line 169:
 
#Navigate to http://www.butlercc.edu
 
#Navigate to http://www.butlercc.edu
 
#Hover over "Login" and select "Password Assistance".
 
#Hover over "Login" and select "Password Assistance".
#:[[File:IE_Homepage.png|700px]]
+
#:[[File:IE_Homepage.png|1400px]]
 
#:<BR><BR>
 
#:<BR><BR>
#:[[File:IE_PasswordAsssist.png | 700px]]
+
#:[[File:IE_PasswordAsssist.png | 1400px]]
 
#Select "Password Reset".
 
#Select "Password Reset".
#:[[File:IE_pwdStep1.png | 700px]]
+
#:[[File:IE_pwdStep1.png | 1400px]]
 
#Enter your Username and select next.
 
#Enter your Username and select next.
#:[[File:IE_pwdStep2.png | 700px]]
+
#:[[File:IE_pwdStep2.png | 1400px]]
 
#Answer two of the three security questions with the same answers used during registration.
 
#Answer two of the three security questions with the same answers used during registration.
 
#Select Next.
 
#Select Next.
#:[[File:IE_pwdStep3.png | 700px]]
+
#:[[File:IE_pwdStep3.png | 1400px]]
 
#Enter a new password of your choice in both boxes and select Next.
 
#Enter a new password of your choice in both boxes and select Next.
#*Passwords must contain three of the following: a capital letter, a lowercase letter, a number, and a special character (!,@,$,#,-,+, etc).
+
#*Passwords must contain three of the following: a capital letter, a lowercase letter, a number, and a special character (!,@,$,#,-,+, etc). New passwords cannot contain your first name, last name, or username and must be at least six characters long.  
#:[[File:IE_pwdStep4.png | 700px]]
+
#:[[File:IE_pwdStep4.png | 1400px]]
  
 
Once you get to the above screen with a green check mark you have successfully reset your password.
 
Once you get to the above screen with a green check mark you have successfully reset your password.
  
 
You may now login to all campus resources using your new password.
 
You may now login to all campus resources using your new password.

Latest revision as of 08:40, 13 July 2016


The self service password reset is done using your current password to register and fill out security questions and from that point forward you can go to another website and as long as you know your username and the answers to at least two for your security questions you can reset or unlock either account.


You must register your password before accessing any Butler resources.


Contents


[edit] My account is "locked" what do I do?

If your account is locked you can perform the below password reset and it will unlock your account.

Note: Before changing your password, please ensure that all mobile devices using your Butler account login and password to connect to email, etc., are placed into "airplane" mode. After changing your password, update your password on your mobile device, too. Once that is done you can safely take your mobile device out of "airplane" mode. This will prevent your old password from being sent and potentially causing your Butler account to become temporarily locked.

[edit] Password expiration email

You will receive an email periodically starting two weeks before you password expires. this email contains a link to reset your password.


[edit] Initial Password

Your initial password is: your Butler ID numberBcc!

EXAMPLE

If your Butler ID number is :@00000000

Your Initial Password is: @00000000Bcc!

[edit] Usernames

Different systems require different usernames to access Butler resources to access Canvas or Butler student email your login is username@butlercc.edu. Accessing a computer on campus or pipeline your login is only your username.


[edit] Registering Your Password

[edit] Using Chrome

  1. Open Chrome.
  2. Navigate to http://www.butlercc.edu
  3. Hover over "Login" and select "Password Assistance"
    Chrome Homepage.png


    Chrome PasswordAssist.png
  4. Select "Password Registration"
  5. The link should ask you for your Username and Password
    Chrome pwdRegAuthReq.png
  6. Enter your Username and Password in the fields and select Log In.
    Chrome pwdRegStep1.png
  7. Select Next.
    Chrome pwdRegStep2.png
  8. Re-enter your password
    Chrome pwdRegStep3.png
  9. Answer a minimum of 3 security with answers that you will remember.
    • Answers must be more than 4 characters long and are case sensitive.
  10. After answering 3 of the questions select next
    Chrome pwdRegStep4.png

Once you get to the above screen with a green check mark you have successfully registered for password reset.

If this is your first time registering you will now need to reset your password.

[edit] Using Firefox

  1. Open Firefox.
  2. Navigate to http://www.butlercc.edu
  3. Hover over "Login" and select "Password Assistance"
    Firefox HomePage.png


    Firefox PasswordAssist.png
  4. Select "Password Registration"
  5. The link should ask you for your Username and Password
    Firefox PWDRegAuthReq.png
  6. Enter your Username and Password in the fields and select Log In.
    Firefox pwdregStep1.png
  7. Select Next.
    Firefox pwdregStep2.png
  8. Re-enter your password
    Firefox pwdRegStep3.png
  9. Answer a minimum of 3 security with answers that you will remember.
    • Answers must be more than 4 characters long and are case sensitive.
  10. After answering 3 of the questions select next
    PwdRegStep4.png

Once you get to the above screen with a green check mark you have successfully registered for password reset.

If this is your first time registering you will now need to reset your password.

[edit] Using Internet Explorer

  1. Open Internet Explorer.
  2. Navigate to http://www.butlercc.edu
  3. Hover over "Login" and select "Password Assistance"
    IE Homepage.png


    IE PasswordAsssist.png
  4. Select "Password Registration"
    IE pwdRegAuth.png
  5. A box will appear asking for your Username and password.
    • The username in this case is your email address (username@butlercc.edu).
    IE pwdRegStep1.png
  6. Select Next.
    IE pwdRegStep2.png
  7. Re-enter your password
    IE pwdRegStep3.png
  8. Answer a minimum of 3 security with answers that you will remember.
    • Answers must be more than 4 characters long and are case sensitive.
  9. After answering 3 of the questions select next
    IE pwdRegStep1.png

Once you get to the above screen with a green check mark you have successfully registered for password reset

If this is your first time registering you will now need to reset your password.


[edit] Resetting Your Password

[edit] Using Chrome

  1. Open Chrome.
  2. Navigate to http://www.butlercc.edu
  3. Hover over "Login" and select "Password Assistance".
    Chrome Homepage.png


    Chrome PasswordAssist.png
  4. Select "Password Reset".
    Chrome pwdStep1.png
  5. Enter your Username and select next.
    Chrome pwdStep2.png
  6. Answer two of the three security questions with the same answers used during registration.
  7. Select Next.
    Chrome pwdStep3.png
  8. Enter a new password of your choice in both boxes and select Next.
    • Passwords must contain three of the following: a capital letter, a lowercase letter, a number, and a special character (!,@,$,#,-,+, etc). New passwords cannot contain your first name, last name, or username and must be at least six characters long.
    Chrome pwdStep4.png

Once you get to the above screen with a green check mark you have successfully reset your password.

You may now login to all campus resources using your new password.


[edit] Using Firefox

  1. Open Firefox.
  2. Navigate to http://www.butlercc.edu
  3. Hover over "Login" and select "Password Assistance".
    Firefox HomePage.png


    Firefox PasswordAssist.png
  4. Select "Password Reset".
    Firefox pwdStep1.png
  5. Enter your Username and select next.
    Firefox pwdStep2.png
  6. Answer two of the three security questions with the same answers used during registration.
  7. Select Next.
    Firefox pwdStep3.png
  8. Enter a new password of your choice in both boxes and select Next.
    • Passwords must contain three of the following: a capital letter, a lowercase letter, a number, and a special character (!,@,$,#,-,+, etc).New passwords cannot contain your first name, last name, or username and must be at least six characters long.
    Firefox pwdStep4.png

Once you get to the above screen with a green check mark you have successfully reset your password.

You may now login to all campus resources using your new password.

[edit] Using Internet Explorer

  1. Open Internet Explorer.
  2. Navigate to http://www.butlercc.edu
  3. Hover over "Login" and select "Password Assistance".
    IE Homepage.png


    IE PasswordAsssist.png
  4. Select "Password Reset".
    IE pwdStep1.png
  5. Enter your Username and select next.
    IE pwdStep2.png
  6. Answer two of the three security questions with the same answers used during registration.
  7. Select Next.
    IE pwdStep3.png
  8. Enter a new password of your choice in both boxes and select Next.
    • Passwords must contain three of the following: a capital letter, a lowercase letter, a number, and a special character (!,@,$,#,-,+, etc). New passwords cannot contain your first name, last name, or username and must be at least six characters long.
    IE pwdStep4.png

Once you get to the above screen with a green check mark you have successfully reset your password.

You may now login to all campus resources using your new password.

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